Business Process Outsourcing

In a world of dynamic change, business process services can reinvent business performance, delivering scalability and sustainable value through intelligent operations.

Seize the Opportunity
Build Your Team

At Affirm Data, we work with you to create a customer support center model that is optimal for your business needs. We take into account all factors including your unique business structure, technology requirements, and your industry. Once we have assessed your complete set of requirements, we will structure a customized support solution that completely fulfills your brand requirements.

We Collaborate

We discuss your resourcing requirements including specific skills and service levels with up to a 70% cost savings.

We Recruit

We source, recruit, hire, onboard, train, equip and pay your global team.

We Manage

We manage the operation of your global team alongside your current management team.

Affirm Data Outsourcing boosts your profits, increases quality and efficiency, and allows your business to scale quickly without expensive overhead. If that sounds like an attractive proposition, let’s start a conversation!

Let’s Start a Conversation

What are business process services?

Business process outsourcing (BPO) has evolved to become business process services.

Sustainable growth requires a new operating model, one that’s anchored around the customer and driven by intelligence to deliver exceptional experiences and outcomes.

There is no “one-size-fits-all” solution. Organizations that want to future-ready their business must accelerate their path to intelligent operations. They need to address the vital ingredients of talent, data, applied intelligence, cloud and an ecosystem of partnerships.

Business process services bring together the power of technology with human ingenuity to handle everything from simple, everyday task-based processes to the more complex data-driven practices that serve businesses’ needs tomorrow.

Why are business process services important?

The future belongs to intelligent operations

Affirm research has identified four distinct phases of the journey to intelligent operations-each underpinned by a set of technologies to drive efficiency and insights. We’ve discovered increasing levels of capability or talent required at each stage and varied levels of outcomes that can be achieved along the way.

Each stage of the journey calls for a specialized workforce as well as sponsorship from the top. The goal is to dramatically shift the allocation of work-automating transactional tasks and freeing up talented people for more critical thinking- accelerated by automation, enabled by cloud and delivered by an agile workforce, to unlock new sources of value across the enterprise

Transforming operations

Operational success depends on scalability

Organizations need to achieve a step change in operations, transforming how the business operates by adopting a bold vision that is executed by unified leadership. Operational transformation draws on business process expertise, technology innovation and agile talent. It is the enabler of future-ready, intelligent operations.

Operations transformation means organizations can “think big” and take bold moves to close the gap between aspirations and where they are today. By automating at scale, augmenting human talent with technology and committing to data-driven decision making, organizations can optimize their intelligent operations journey. And with a flexible operating model that combines multidisciplinary teams and technologies across an ecosystem of partners, organizations can improve overall performance and sustainability.

Enabling Value

We value and invest in our people

Affirm Data applies intelligence, innovation and deep industry experience, together with New IT and new skills to drive business value and growth.

Affirm Data has invested to develop an innovative human+machine operating engine to enable remote working and create an agile and flexible digital workforce. Our tools and assets have helped to minimize service disruption, for ourselves and our clients.

We have nearly 20 years’ of experience in business process services we have one of the most agile human+machine workforces. We value and invest in our people and have transformed higher value and business outcomes focused roles.

Want to know more about Affirm Data outsourcing solutions?

Request More Info

United States
(800) 484-5404 United Kingdom
+44 20 4524 4190 Canada
+1 514 400 7465 Philippines
+63 2 8540 1702 Australia
+61 2 8210 5220 India
+91 8071 279 920 Luxembourg
+352 27 87 25 06